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Before sending us your inquiry, please take a moment to review our FAQs.

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Supporting details

Required Documentation

Kindly attach up to three photos clearly showing any product issues or defects, making sure to circle the affected areas in your images.
For instance:

 

  • Highlight cracks on the left thigh.

  • Identify gaps where the right arm doesn't fit snugly into the slot.

  • Indicate paint scratches on the portrait.
     

Additionally, please provide a complete photo of the entire statue, clearly marking the defective area.

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